THE LITTLE DETAILS
Questions,
answered warmly.
01What exactly am I buying?+
One finished digital portrait created from one source photo in your chosen style. After payment, you receive two watermarked proofs and choose your favorite. Your selected portrait is delivered as a watermark-free PNG download.
02Will it still look like my photo?+
Your photograph is the foundation, but each result is an artistic interpretation and natural variation is part of the process. Your photo guides the people or pets, composition, pose, expressions, clothing, markings, and relationship. You receive two proofs and one included regeneration for an important detail issue.
03Why do I receive two proofs?+
Every artistic interpretation has small variations. Two proofs give you a meaningful choice without overwhelming you. Select one to unlock; the other can be purchased as an add-on if you love both.
04How long does it take?+
Most proofs are ready in about 10–20 minutes. Complex images or temporary provider delays can take longer. Your private tracking page updates automatically, and we email you when the proofs are ready.
05Can I ask for a change?+
Before you choose a proof, you may use one complimentary regeneration if an important identity, marking, clothing, or other defining detail was missed. Your order begins with two proofs, and the regeneration provides two new proofs to choose from. Regeneration is no longer available after you select a proof. This applies to the digital portrait stage only; printed artwork is made from your selected portrait and cannot be revised once it enters production.
06Can I order a physical print?+
Yes. Available products and sizes appear with each finished portrait in Your Everyoul. The shop highlights the closest fits for your artwork and lets you know when a size may crop slightly. You can return later to order from any portrait you own.
07How long do physical products take?+
Production and delivery estimates are shown with the shipping options before payment. We review the artwork file before sending the order to production. You’ll receive tracking when the carrier ships it.
08Can I return or exchange a custom product?+
No. Each product is made to order, so we do not accept returns or exchanges for a change of mind, choosing the wrong size or color, or ordering the wrong product. If your order is damaged, misprinted, defective, or incorrect, contact us within 30 days of delivery with your order number and clear photos.
09Can I change the shipping address or cancel?+
Contact us immediately. We can usually help before the order enters production, but changes and cancellations are not guaranteed once production has started.
10What happens to my photos?+
Source photos are stored privately, used only to create and support your order, and scheduled for deletion 30 days after delivery. They are not sold or placed in advertising without written permission.
11How is my portrait created?+
Everyoul uses studio-controlled digital image tools and carefully developed style direction to transform your photograph. You choose between two private proofs and can use the included regeneration when needed. Full production disclosure is included in our studio terms.
12What if generation fails?+
The system retries safe technical failures automatically. If we cannot produce a usable portrait after reasonable attempts, we will make it right with a retry, credit, or refund.
13Can I use more than one source photo?+
The first edition is deliberately one photo in, one portrait out. Creating a new scene from several references is planned for a future collection.
STILL WONDERING?
We’re here to help.
Tell us what you’re making or send the photo you’re considering.